Política de reembolso

MONEY-BACK GUARANTEE

You can try Everyday Dose risk-free. If you are unhappy with your purchase for any reason, please contact us at hi@everydaydose.com. We are happy to issue a refund within 45 days of you receiving your first order of Everyday Dose.

We strongly recommend you contact us before initiating your return, to ensure the proper processing of your refund. If you return items without contacting us beforehand, it may be difficult for us to properly identify the items, which can result in a longer processing time for your refund or even nullify it altogether. 

Please note that if you ship unwanted items to an incorrect address without contacting us for return information, we cannot take responsibility for refunding or reshipping those items.

To qualify for a return, you must return all the items in your order in their original packaging. This includes: 30 - Serving Mushroom Coffee +, the black Dose Scooper and the Frother in their original Everyday Dose shipping box. You are responsible for covering the cost of return shipping.

Again: We are happy to issue a refund within 45 days of you receiving your first order of Everyday Dose. You must email us the tracking information on any return shipments. If you don't email us your tracking information and it does not return to our warehouse, we are unable to issue a refund.

We will not provide any refunds for products returned to us past 45 days from the initial purchase. No exceptions.

We do not accept returns of open products after the first order.

The money-back-guarantee applies only to subscription products and not one-time purchase products.

RETURNS OF UNOPENED ITEMS

To qualify for a return, the product must be in its original packaging and in unopened and unused condition. We reserve the right to refuse any returns that do not meet these criteria. Please note that you are responsible for the cost of shipping the unopened product back to us, and we recommend using a trackable shipping service to ensure that the product is safely delivered to our warehouse. You should email us tracking so we can check the status of your return. If you don't provide tracking and the returned package does not arrive at our warehouse we can not issue a refund. Upon receipt of the returned unopened product, we will issue a refund for the purchase price of the product.

UNDELIVERED OR RETURNED TO SENDER

In the event that a product is returned to us due to an incorrect or incomplete address, we will not be held responsible for reshipping the product. We may issue a refund for the product, minus any shipping costs, provided the product is returned in its original condition.

In the event that a shipment is returned to us as Undelivered, you may receive a replacement/ full refund for the products ordered.

Alternatively, we can reship the order after collecting an additional shipping fee. It is important to note that this policy does not apply to Refused Packages.

We will not accept requests for replacements or refunds for orders past 30 days of delivery.

 

DAMAGED PACKAGES

Should you encounter any damaged goods in your order, please get in touch with our customer support team at hi@everydaydose.com. We'll promptly investigate the matter and, if the issue is verified, we'll make arrangements to send you a replacement for the damaged item. No replacements will be sent without proof that the package came damaged.

We will not accept requests for replacements or refunds for orders past 30 days of delivery.

 

REFUSED PACKAGES

If you refuse a package, please be aware that the package will incur a return shipping fee. This fee will be deducted from your refund. We will not know the exact amount of the fee until we are charged by the shipping agent. By refusing your package, you accept the responsibility of paying this return fee.

It is important to note that refused shipments/packages can get lost in the return process and may not be returned to us. In such cases, if you refuse your shipment and it does not return to our warehouse, we will not be able to issue a refund. Please keep this in mind when considering refusing a shipment, as we cannot be held responsible for lost refused packages.

For this reason, we recommend you accept the package and contact us to properly process a return rather than refuse it. 

 

ANNUAL PLAN

Please be advised that all sales of the annual plan are final. Once an order has been processed and the product has been shipped, we regret to inform you that we are unable to accommodate refund requests or order cancellations. It is imperative to understand that our systems are optimized to ensure the efficient processing of orders, and as such, we are unable to stop subsequent orders once they have been initiated. We strongly encourage all customers to exercise due diligence and carefully review their purchase before proceeding.